A crisis is an acute psychosocial stress response, often accompanied by a loss or a need for problem solving, which significantly upsets one’s normal way of coping. Individuals in crisis often experience feelings of panic, helplessness, anxiety, and depression.

Students in crisis may feel the need for immediate support. When appointments are not immediately available with Counseling Services, there are other sources of help in the college community. Students housed in residential halls can turn to their Area Coordinators, Residential Coordinators, and Residential Life Deans for support. There are also resources in the surrounding community and online.

Crises call for calming, compassionate support – not psychotherapy. When the crisis has calmed, the student may or may not desire to seek professional help. It may be helpful for the student to schedule an appointment with Counseling Services to discuss the antecedents and alternatives in crisis management to aid in dealing with difficult situations in the future. If a student has frequent crises or remains in crisis for a prolonged period, she/he also should be encouraged to make an appointment.


Emergencies differ from crises due to their life threatening nature, which usually require some immediate action. Typically, hospitalization would be indicated for the student’s safety, as well as time for a comprehensive analysis of the student’s condition. During the normal office hours, NWCCD Counseling Services staff will be available for emergencies, and may be called for consultation. When available, the staff person will facilitate the hospitalization of the student.

After hours and on weekends, students should seek help from their Area Coordinator in the department of Residential Life, call 911 or the Police, or go to the Emergency Room at Campbell County Memorial Hospital.

Technical Education Center (TEC) Building:212B

Counseling Services: 307-686-0254 ext. 2350