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DEVELOP AND IMPLEMENT COMPREHENSIVE ONE-STOP CLIENT SERVICES

The goal of this project is to develop a one-stop service center with high quality, convenient, accessible and personalized services, thus minimizing the “routing” of students and alleviate service frustrations. The one-stop concept will also provide escalated support for clients requiring higher-level service and/or consultant expertise.

Team Leader: Mark Englert

Team Members: Jo Aksamit, Kent Andersen, Cathy Anderson, Karen Burtis, Zane Garstad, Kelly Leach, Doris Ostrowski, Patty Terry, Randy Thompson, Beth Walker, and Kevin White

Project Description
Meeting Minutes
2006 Annual Update
2007 Annual Update
2008 Annual Update & Review

 

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